To get more information or request accessibility assistance on your upcoming cruise, fill out the Guest Special Needs Request Form or contact us using the phone number at the bottom of this page. Norwegian Cruise Line also has a centralised internal corporate resolution staff to assist the Access Officer, available by telephone 24 hours a day.
Norwegian Cruise Line has Access Officers who will be the primary point person working to make sure all your needs are met. Staff will be available throughout your cruise to see to your needs. Once you have boarded, you will be met by staff who will have all of the information that you conveyed to Norwegian Cruise Line either directly or through your travel professional. These details will be communicated to our cruise staff who will take care of the accommodations and prepare for your holiday.Ī member of the Access Desk will speak with you about each and every aspect of your cruise, from transportation to and from the vessel, your stateroom, shore excursions and any other expectation or need that you may have. After receiving your Guest Special Needs Request Form, these specially trained in Norwegian Cruise Line's policies and procedures, will document your reservation with information concerning your service requests.
Within our Reservations Department, an exclusive team of experienced professionals operate to help facilitate your travel. Norwegian Cruise Line has a dedicated team of experienced travel professionals specifically trained to assist guests with disabilities and special needs, before, during and even after your cruise.
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